Returns & Exchanges
At Something Went Wrong, we believe your fashion choices should be mistake-free, which is why we offer a 30-day hassle-free return policy for all unworn items. If your order isn't exactly what you envisioned, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the reusable shipping bag and include the packing slip provided in your email.
Ship It Back
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing